Describe a time you received good service from a company or shop

Band 6

I would like to talk about a small laptop repair shop near my university in Quezon City in the Philippines. The shop fixประธานกับกริยาไม่สอดคล้องกัน ต้องเป็น “fixes” computers and phones for students, and I went there last year when my laptop suddenly stopped working one week before my thesis deadline. The shop is on the second floor of a small building, and it is always full of students waiting for their phones and laptops. I was very worried, and I amใช้ tense ผิด ต้องเป็น “was” almost crying when I walked in. The technician, Mr Reyes, listened to my problem carefully, and then he said, umคำเติมที่ใช้หยุดคิด, that the hard disk had a problem but he would try to make it goodวลีพื้นฐาน “get it working again” แม่นยำกว่า. He worked until late in the evening, and finally he saved all my files. He never makeใช้ tense ผิด ต้องเป็น “made” me feel stupid because I did not keep another copy. He also lent me an old laptop so I canใช้ tense ผิด ต้องเป็น “could” continue my writing at home. The next day he called me to ask if everything was okayคำพื้นฐาน จำกัดคะแนน Lexical Resource. I think this was good service because he did not only repairขาดกรรม ต้องเป็น “repair my laptop”, he really tried to understand my situation, you knowใช้คำเติมเป็นตัวหยุดคิด. Many shops only want to finish fastถ้อยคำไม่เป็นธรรมชาติ ต้องเป็น “finish quickly” หรือ “work quickly” and they don’t care about customers. Because of him I hand inใช้ tense ผิด ต้องเป็น “handed in” my thesis on time, and later I brought him a box of sweets to say thank you. I still go to this shop and I tell my friends about itถ้อยคำธรรมดา “recommend it to my friends” แม่นยำกว่า.

Band 7

I’d like to talk about a small laptop repair shop near my university in Quezon City in the Philippines. It fixes computers and phones for students, and I went there last year when my laptop suddenly died a week before my thesis deadline. The shop is on the second floor of a small building, and it is always full of students waiting for their phones and laptops. I was extremely anxious, and I was close to tears when I walked in. The technician, Mr Reyes, listened carefully, then explained that the hard disk was faulty, but that he’d do his best to get it working againparaphrase ที่เป็นธรรมชาติและแม่นยำ. He worked until late in the evening and managed to save all my files. He never made me feel foolish for not keeping a proper backup of my work. He even lent me an old laptop so that I could carry on writing at home. The next day he phoned to check that everything was fineการเรียงลำดับที่ชัดเจนทำให้ตามเรื่องได้ง่าย. I think it was good service because he didn’t just repair the machine, he really tried to understoodใช้รูปคำผิด ต้องเป็น “tried to understand” my situation. A lot of shops only want to finish quickly and doesn’t careประธานกับกริยาไม่สอดคล้องกัน ต้องเป็น “don’t care” about the customer. Thanks to him I handed in my thesis on time, and later I brought him a box of sweets to say thank you. I still go there, and I’ve recommended it to several friendsเลือกกริยาได้แม่นยำ from my course.

Band 8

I’d like to talk about a small laptop repair shop near my university in Quezon City in the Philippines. It repairs computers and phones for students, and I went there last year when my laptop suddenly died a week before my thesis deadline. The shop is on the second floor of a small building, and it is always full of students waiting for their phones and laptops. I was extremely anxious and close to tears by the time I walked in. The technician, Mr Reyes, listened carefully, then explained that the hard disk was faulty but that he’d do his best to get it working again. He worked late into the evening and managed to save every file. He never once made me feel foolish for not keeping a backup. He even lent me an old laptop so that I could carry on writing at home, and the following morning he phoned to make sure everything was running smoothlyรายละเอียดต่อเนื่องที่เป็นธรรมชาติ พร้อม participle phrase ที่ถูกต้อง. I’d say it was good service because he didn’t merely fix the machine; he took the trouble to understand what I was going throughสำนวนที่มี embedded clause ถูกต้อง. Plenty of shops are only interested in working quickly, whereas he went the extra mileสำนวนที่แม่นยำสำหรับการทุ่มเทเกินความคาดหมาย for a stranger. Thanks to him I handed in my thesis on time, and later I brought him a box of sweets to say thank you. I still go back, and I’ve recommended him to several friends.