Describe a time you received good service from a company or shop

Band 6

I would like to talk about a small laptop repair shop near my university in Quezon City in the Philippines. The shop fixMoslashuv xatosi: “fixes” boʻlishi kerak edi computers and phones for students, and I went there last year when my laptop suddenly stopped working one week before my thesis deadline. The shop is on the second floor of a small building, and it is always full of students waiting for their phones and laptops. I was very worried, and I amZamon xatosi: “was” boʻlishi kerak edi almost crying when I walked in. The technician, Mr Reyes, listened to my problem carefully, and then he said, umIkkilanish belgisi, toʻldiruvchi soʻz, that the hard disk had a problem but he would try to make it goodOddiy ibora; “get it working again” aniqroq. He worked until late in the evening, and finally he saved all my files. He never makeZamon xatosi: “made” boʻlishi kerak edi me feel stupid because I did not keep another copy. He also lent me an old laptop so I canZamon xatosi: “could” boʻlishi kerak edi continue my writing at home. The next day he called me to ask if everything was okayOddiy soʻz; Lexical Resource’ni cheklaydi. I think this was good service because he did not only repairTushib qolgan toʻldiruvchi: “repair my laptop” boʻlishi kerak edi, he really tried to understand my situation, you knowIkkilanish belgisi sifatida ishlatilgan toʻldiruvchi ibora. Many shops only want to finish fastTabiiy emas: “finish quickly” yoki “work quickly” boʻlishi kerak edi and they don’t care about customers. Because of him I hand inZamon xatosi: “handed in” boʻlishi kerak edi my thesis on time, and later I brought him a box of sweets to say thank you. I still go to this shop and I tell my friends about itSodda ifoda; “recommend it to my friends” aniqroq.

Band 7

I’d like to talk about a small laptop repair shop near my university in Quezon City in the Philippines. It fixes computers and phones for students, and I went there last year when my laptop suddenly died a week before my thesis deadline. The shop is on the second floor of a small building, and it is always full of students waiting for their phones and laptops. I was extremely anxious, and I was close to tears when I walked in. The technician, Mr Reyes, listened carefully, then explained that the hard disk was faulty, but that he’d do his best to get it working againTabiiy, aniq parafraz. He worked until late in the evening and managed to save all my files. He never made me feel foolish for not keeping a proper backup of my work. He even lent me an old laptop so that I could carry on writing at home. The next day he phoned to check that everything was fineIzchil ketma-ketlik hikoyani kuzatishni osonlashtiradi. I think it was good service because he didn’t just repair the machine, he really tried to understoodShakl xatosi: “tried to understand” boʻlishi kerak edi my situation. A lot of shops only want to finish quickly and doesn’t careMoslashuv xatosi: “don’t care” boʻlishi kerak edi about the customer. Thanks to him I handed in my thesis on time, and later I brought him a box of sweets to say thank you. I still go there, and I’ve recommended it to several friendsAniq feʼl tanlovi from my course.

Band 8

I’d like to talk about a small laptop repair shop near my university in Quezon City in the Philippines. It repairs computers and phones for students, and I went there last year when my laptop suddenly died a week before my thesis deadline. The shop is on the second floor of a small building, and it is always full of students waiting for their phones and laptops. I was extremely anxious and close to tears by the time I walked in. The technician, Mr Reyes, listened carefully, then explained that the hard disk was faulty but that he’d do his best to get it working again. He worked late into the evening and managed to save every file. He never once made me feel foolish for not keeping a backup. He even lent me an old laptop so that I could carry on writing at home, and the following morning he phoned to make sure everything was running smoothlyToʻgʻri sifatdosh iborali tabiiy davomiy tafsilot. I’d say it was good service because he didn’t merely fix the machine; he took the trouble to understand what I was going throughToʻgʻri ichki gapli idiomatik ifoda. Plenty of shops are only interested in working quickly, whereas he went the extra mileQoʻshimcha harakat qilishning idiomatik, aniq ifodasi for a stranger. Thanks to him I handed in my thesis on time, and later I brought him a box of sweets to say thank you. I still go back, and I’ve recommended him to several friends.