IELTS Speaking Part 2 · People

Describe a person who works for a successful company

Cue card

Describe a person who works for a successful company

You should say:

  • who this person is
  • what they do in the company
  • what the company does

and explain why you think the company is successful

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How to approach this cue card

This card has two subjects at once: a person and a company. The first two bullets are about the person, the third is about the firm, and the closing line asks for judgement, so your answer has to move from description to reasons. Examiners listen for a clear introduction, for the vocabulary of work and business, and for reasons that you can support with something you have actually seen or heard.

The simplest real angle is someone you meet often, such as a neighbour, a relative or a friend of the family, who talks about their job. A company you know from the outside, because you use its products or pass its offices, is enough. Remember that the card is about an employee: say what this person does, not what the founder did.

In your minute, note the person, their role and the business in a few words each, then choose two or three reasons for the company’s success. Reasons that are specific and checkable, such as how it treats customers or how it trains staff, sound much more convincing than “it is a good company”.

Vocabulary that lifts this answer

These phrases describe jobs, companies and success more precisely than “work” and “good”.

Word or phrase What it means In a sentence
to work for a company to be employed by a firm She works for a company that installs solar panels.
to be in charge of something to be responsible for it He is in charge of the whole delivery team.
to liaise with someone to keep in regular contact so that work goes smoothly Her job is to liaise with customers and engineers.
to expand to grow bigger by opening new offices or services The firm expanded from one workshop to four cities.
a good reputation a widely held opinion that someone or something is reliable The company has a good reputation for finishing on time.
word of mouth information passed from person to person Most of its new work comes by word of mouth.
to keep up with demand to supply as much as people want They hired more staff to keep up with demand.
a track record the record of what a person or firm has achieved It has a strong track record with schools.
to invest in something to put time and effort into improving it The company invests in training for its employees.
to stand out from the competition to be clearly better or different from similar firms Its friendly service helps it stand out from the competition.

A one-minute plan

  • who: neighbour Marta, Porto, same metro every morning
  • job: project coordinator, plans teams and talks to customers
  • company: solar panels for houses and schools, four cities
  • why successful: reliable, word of mouth, training, new office

The same answer at Band 6, 7 and 8

The three sample answers below tell exactly the same story, and only the language changes between them. Hover or tap a highlighted phrase to see what an examiner would notice about it, and treat these as illustrations of what each band typically sounds like, not scripts to memorise.

Band 6

I would like to talk about my neighbour Marta, who lives in the flat below mine in Porto, in Portugal. I know her sinceTense and preposition error: should be “have known her for” five years, and in the morning we often take the same metro, so we have a lot of time to chat. She tells me about her day, so I know a lot about her work. She works as a project coordinator for a company that makes and installs solar panels for houses and schools. Her job is, erNatural hesitation marker, minor filler, to plan the days when the workers come, to talk to the customers and to make sure the teams hasSubject-verb agreement error: should be “have” all the materials. She likes it most when a school switches on its new panels and the children are excited. The company is not very old. Two engineers started it about fifteen years ago in a small workshop in Braga, and now it has offices in four cities. I think the company is successful for three reasons. First, it is very reliableBasic phrase; limits Lexical Resource, because the workers finish the job on the day they promise. Second, the customers are happy, so they tell their friends and the company gets many new customersVague phrase; “a growing customer base” is more precise. Third, the company teaches its employees new things, so people staysSubject-verb agreement error: should be “stay” there for many years. Marta told me that last year the company openTense slip: should be “opened” an office in the south of the country. You knowFiller phrase used as a hesitation marker, I admire her because she works hard but she is never stressWord form error: should be “stressed”. Maybe one day I will work for a company like this.

Band 7

I’d like to talk about my neighbour Marta, who lives in the flat below mine in Porto, in Portugal. I’ve known her for about five years, and we often take the same metro in the morning, so we have plenty of time to chat. She often tells me about her day, so I know quite a lot about her work. She works as a project coordinator for a company that makes and installs solar panels for houses and schools. Her job is to plan the days when the installation teams visit, to liaise withPrecise work-related phrasal verb customers and to make sure everyone has the materials they need. She enjoys it most when a school switches on its new panels and the children are excited. The company isn’t very old: two engineers founded it about fifteen years ago in a small workshop in Braga, and it now has offices in four cities. I think it’s successful for three reasons. Firstly, it’s dependablePrecise adjective in place of “very reliable”, because the teams finish the job on the day they promise. Secondly, customers are so satisfied that they recommend it to their friends”so … that” result clause used accurately, which brings in new work. Thirdly, the company invests in training its employees, so people tend to stay for many years. Marta told me that last year it opened a new office in the south of the country, which wereSubject-verb agreement error: should be “which was” quite a big step. On the wholeDiscourse marker introduces a summing-up, I admire her because she works hard yet never seems stressed, and I can imagine myself working for a company like that one day.

Band 8

I’d like to talk about my neighbour Marta, who lives in the flat below mine in Porto, in Portugal. I’ve known her for about five years, and since we often take the same metro in the morning, we’ve had plenty of chances to chat. She often tells me about her day, so I know quite a lot about her work. She works as a project coordinator for a company that designs and installs solar panels for houses and schools. Her role is to schedule the installation teams, keep customers informed and make sure everyone has the materials they need. She enjoys it most when a school switches on its new panels and the children are excited. The company isn’t old: two engineers founded it about fifteen years ago in a small workshop in Braga, and it now has offices in four cities. I’d say it owes its success to three things. First, it’s thoroughly dependablePrecise intensifier plus adjective: the teams finish the job on the day they promise. Second, satisfied customers recommend it to their friends, which keeps new work coming inRelative clause referring to a whole idea, used accurately. Third, the company invests in training its employees, so staff tend to stay for yearsNatural, compact phrasing. Marta told me that last year it opened an office in the south of the country, a step that would have seemed risky ten years agoPast modal construction adds a flexible comparison. Overall, I admire her because she works hard yet never seems stressed, and I could easily picture myself working for a company like that one day.

What moved the band

  • Band 6’s slips (“I know her since”, “the teams has”, “people stays”) are accurate in Band 7 (“I’ve known her for”, “everyone has”, “tend to stay”) and stay clean in Band 8.
  • Band 6 relies on “very reliable” and “many new customers”; Band 7 uses “dependable” and “so satisfied that they recommend it”; Band 8 says “thoroughly dependable” and adds “which keeps new work coming in”.
  • Band 7 still slips once with “which were quite a big step”, while Band 8 closes the story with “a step that would have seemed risky ten years ago” before the final comment about “a company like that”.

Common mistakes on this card

  • Describing the person’s own career success or the company’s founder, which belongs to the successful business person card, when this one is about an employee.
  • Saying what the company does in one word and never giving specific reasons for its success.
  • Using only general reasons, such as “it is famous and big”, without one example you have actually seen or heard.
  • Mixing present and past tense when you tell the story of how the company began.

Part 3 questions that often follow

After your turn of one to two minutes, the examiner usually moves into a related Part 3 discussion — these are the kinds of follow-up questions that commonly come up around this topic.

  1. What makes some companies grow while others close after a few years?
  2. Do you think a large company is a better place to start a career than a small one?
  3. How important is it for employees to feel that they belong to a company?
  4. Why do some people stay with one employer for many years while others change often?
  5. Should companies be responsible for the effect they have on the places where they work?

Frequently asked questions

Is this the same as the card about a successful business person?

No. That card is about the person who built or owns a business. This one is about an employee, so your answer should say what the person does inside the company, and the explain line is about the company, not about the person's own success.

Does the company have to be well known?

No. A local firm that you know well makes a better answer than a famous brand you can say little about. What matters is that you can say what it does and give two or three concrete reasons why it has done well.

What if I do not know exactly what the person does every day?

Describe the part you do know, using phrases such as "as far as I know" or "from what she tells me". Examiners are listening for clear English and a sensible structure, not for an exact job description.

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