Describe a person who is good at their job

Cara menjawab cue card ini

Jawaban terkuat untuk kartu ini berasal dari bukti kompetensi yang spesifik, bukan pujian umum. “she’s good at her job” butuh setidaknya satu contoh konkret, seperti menangani situasi sulit dengan baik atau dipercaya memegang tanggung jawab yang tidak diberikan kepada orang lain, agar klaim itu benar-benar terbukti, bukan sekadar dinyatakan.

Pilih orang yang pekerjaannya cukup kamu pahami: guru, manajer, dokter, atau kerabat yang menekuni suatu keterampilan kerja dan pernah kamu lihat langsung saat bekerja. Kalau pengetahuanmu tentang isi pekerjaan itu samar, kamu akan sulit menjelaskan secara meyakinkan mengapa orang itu ahli.

Susun jawabanmu dengan memperkenalkan orang itu dan perannya di awal, menjelaskan secara singkat bagaimana kamu mengenalnya, lalu beri waktu yang cukup untuk poin terakhir. “why you think they’re good at their job” pada dasarnya inti kartu ini, jadi poin itu layak mendapat lebih dari satu kalimat.

Kosakata yang memperkuat jawaban ini

Rencana satu menit

Catatan yang bisa kamu tulis selama satu menit persiapan:

• who: name or relationship, role
• job: what it involves
• how know them: context or connection
• why good at it: specific evidence

Contoh jawaban

Ini salah satu contoh cara menyusun jawaban lengkap untuk kartu ini, untuk menunjukkan struktur dan level, bukan untuk diulang kata demi kata.

I’d like to talk about my former manager, Aziza, who worked as the head of customer service at the company where I had my first proper job a few years ago. I got to know her fairly closely because I reported directly to her for almost two years, which meant I saw her handling day-to-day problems, not just giving instructions from a distance. Her actual role involved managing a fairly large team and stepping in personally whenever a customer complaint became too difficult for junior staff to resolve on their own, which happened more often than you’d expect in that kind of business. What convinced me she was genuinely good at her job wasn’t just that she was calm under pressure, although she was, but that she seemed to have a real knack for reading exactly what an angry customer actually needed to hear to feel resolved, often within the first minute of a call. I remember one particularly difficult situation where a client had been overcharged repeatedly through no fault of our team, and instead of just apologising, she personally investigated the billing error, fixed it, and called the client back herself the same day, which most managers at that level would have delegated. She also had a habit of quietly training junior staff by explaining her reasoning out loud during calls rather than just taking over, which meant the whole team gradually got better under her, not just the difficult cases she personally handled. It’s fairly rare, in my experience, to see someone equally good at the technical side of a job and at developing the people around them.

Kesalahan umum di cue card ini

• Memuji orang itu secara umum tanpa memberi bukti spesifik bahwa dia ahli dalam pekerjaannya.
• Terlalu lama menggambarkan pekerjaannya sendiri dan bukan kinerja orang itu di dalamnya.
• Memilih orang yang pekerjaannya tidak cukup kamu pahami untuk kamu jelaskan.
• Melupakan poin “how you know them”, yang membangun kredibilitas penilaianmu.